• ​Experience: Toby has 35 years' experience across multiple software applications, information types and organisations.

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• Systems Thinking: Toby can step outside your organisation's current operational practices and see what is going on.

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• Political Independence: He does not allow internal politics to affect what he does, although he is aware and sensitive to internal concerns. He does not have a vested interest in the outcome, unlike most consultancies and vendors.

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• Time and Disruption: Quite often internal staff are already pressurised with current workloads. Important strategic debates do not take place because other priorities seem always to get in the way. Toby can simply do the job, meeting people only as needed and creating minimum disruption to day to day processes.

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• Real world experience: Toby has worked in information management for 25 years and knows what works and what does not work. He is not guided by the latest methodology, but by practical knowledge gained in the field.

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• Low upfront cost: With zero overheads, short contract duration (typically 5+ days) and an independent drive, Toby is happy to offer a few days of focused advice, rather than an engagement over several months. He is also able to work odd days, rather than needing to be onsite 5 days a week. As a result, more capital is freed up to deploy any changes recommended.

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• Less stigma: The big consultancies often bring a 'suit and tie' stigma. Staff can find their presence awkward, especially if jobs are felt to be under threat. Toby can work under the radar, as a partner, rather than a threat.